QVDM
Quentin Van Der Mescht

1 reviews | Active since Sept 2011

11 Feb 2016, 10:06

No response from Cell C Sales Department and Custo

This is my experience with Cell C<br> <br> 22/01/2016 - apply for contract<br> 22/01/2016 - sms received i have been approved<br> 25/01/2016 - supporting document sent to Vusimuzi Silaule<br> 25/01/2016 - sms received order will be delivered<br> 25/01/2016 - sim card delivered without device, I rejected the delivery<br> 25/01/2016 - Email sent to Vusimuzi Silaule confirming sim card rejected<br> 25/01/2016 - sms received, unable to deliver order<br> 26/01/2016 - Vusimuzi Silaule reply to Email regarding Bank statements<br> 26/01/2016 - i reply to Vusimuzi Silaule explaining the Bank statements<br> 26/01/2016 - sms received, application does not meet credit criteria<br> 01/02/2016 - sms received, order to be delivered today<br> 01/02/2016 - sms received, unable to deliver order<br> 02/01/2016 - email from Vusimuzi Silaule, courier was unable to deliver<br> 03/02/2016 - email to Vusimuzi Silaule, No courrier contacted me or delivered the order<br> 05/02/2016 - email to Vusimuzi Silaule, requesting update<br> 08/02/2016 - email to Vusimuzi Silaule, requesting update<br> 09/02/2016 - email to [Email Removed] requesting update<br> 11/02/2016 - email to [Email Removed]

0
Replies (1)
Cell C
Cell C's reply11 Feb 2016, 10:16
Official
Hello Quentin5163,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN