No response from Cell C regarding my problem

<p>On 28 July I phoned Cell C technical support to report that I wasn’t getting sms OTP’s from FNB and that each time I made a payment I had to ask for an OTP to be sent to my email address. FNB had checked their side and said that all was in order on their system. I was told that they (Cell C) would get back to me within 48 hours (reference number SD639483). By 2 August, when I had still not heard from Cell C I once again phoned and was told AGAIN that they would get back to me within 48 hours. I’m still waiting....................... and the problem has still not been resolved. So it is now almost two weeks since my first call to Cell C and I have still not even had a call from Cell C, never mind having the issue resolved. This just shows how much they value their "valued customers"!!</p>