PP
Pearl P

1 reviews | Active since May 2013

18 Oct 2018, 15:13

No response from Cell C AGAIN!

I have taken out a new line with Cell C - My details on the contract was wrong. I have been call for 2 days back and forth just for an amended contract which i need asap for work purposes. They have yet not responded. When i called yesterday, was transferred back and forth a number of times, to which at some point i stressed to the consultant my frustration. I dont know how difficult it is just so send an amended cover page of a contract! The service to get a sale is quick, but the after sale service is pathetic!!!

0
Replies (2)
Cell C
Cell C's reply18 Oct 2018, 15:29
Official

Good afternoon Pearl

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply22 Oct 2018, 08:03
Official
 Thabisile confirmed that she has contacted you and assisted with this matter.
 
 Regards
 Cell C | PN 

Best regards,