1 reviews | Active since Dec 2016
NO RESPONSE EVEN NOW !!!!
<p>Im EXTREMELY DISGUSTED by the so called DERRICK .he provided a disgusting so called reponse,he was incompatible,doesnt listen to my dispute-as a customer im always right yet to him he spoke so arrogantly his tone said "i dnt really give a **** you must just keep paying for that cancelled service "" HELL NO!!!!.</p> <p>I am so disappointed in the kind of service i received from DERRICK .he refused that i speak to his superiors.</p> <p>Cell c being such a big branch yet giving me So called derrick that lacks proper communication s****s,nor aleast a better attitude towards customers .he doesnt even try to go an extra mile in helpresolving my dispute .he doent even know the escallation process of a query is .</p> <p>please be advised that i am in customer service myself and am aware of all the query /escallation channels.employees that speak to client like this so called derrick dnt deserve to resolve queries </p> <p> </p> <p>I would appreciate if a queries manager would be in contact with me before this gets out of hand in other avenues of the social media</p>
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
