JA
Jesse A

1 reviews | Active since Jul 2017

17 Jul 2017, 00:04

NO response, bad service.

<p>Csurance has processed my claim and told me my device would be delivered within 5 business days. However it has been over 2 weeks with no contact since then I have visited the store it is to be delivered to. I have tried calling csurance no answer and no response to my emails either. I need my device had enough trouble just getting help with submitting the claim.</p>

0
Replies (3)
Cell C
Cell C's reply17 Jul 2017, 08:18
Official

Hi Jesse

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply17 Jul 2017, 14:44
Official

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply17 Jul 2017, 14:44
Official

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN