SM
Sithembile M
1 reviews | Active since May 2011
02 Mar 2015, 07:56
No response after 48HRS
I paid for airtime to the value of R150 on 26 Feb 2015 and was not recharged. I was told it needed 24-48 hours to get resolved. Its now Monday 2 March 72hrs later and still no airtime and resolution.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
02 Mar 2015, 11:04Hello sthepices,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you soon and assist. Be assured this will be sorted.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you soon and assist. Be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Mar 2015, 11:04
Official
Hello sthepices,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you soon and assist. Be assured this will be sorted.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you soon and assist. Be assured this will be sorted.
Regards
Cell C | PN
Best regards,