No response

On the 21st of December 2015 I called Cell C call centre regarding poor signal which I experience when I get home all the time and asked me to change the phone settings to 2G/3G when I get home and if it doesn't work then give them a call again with reference number: ***, they will look into the matter and even send the network specialist to resolve the problem for me (during our conversation there were breakages due to insufficient signal as well).<br> <br> Two days later I called again to tell them that the issue has not been sorted out even if I change network settings to GSM only as advised. The Consultant just hung up on me, I recalled and I was told that they still looking into the matter I should receive help or feedback by the 25th of December 2015. I was given another reference number: *** and up to date I have not received any communication from Cell C and I still experience same issues with their network. I did not take note of the Consultant's names but with the reference numbers I have provided they will be able to retrieve information as to who I spoke to. <br> <br> when I reach home the network bar becomes empty and sometimes displays \emergency calls only"."""