Hellopeter
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1 reviews | Active since May 2017

07 Sept 2017, 16:28

No response

I claimed for a phone two weeks back and all I get is an automated reply that they will get back to me within 24 business hours. This is so wrong, c-surance should start taking care of their customers because we don't miss any monthly payments

0
Replies (6)
Cell C
Cell C's reply08 Sept 2017, 07:18
Official

Good morning Maboloke

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

's update11 Sept 2017, 19:30
Reviewer Update
Hi, My Id number is *** and my cell c number is ***. Should you wish to contact me electronically, please use my alternative number ***. Regards, Sheila
Cell C
Cell C's reply14 Sept 2017, 10:29
Official

Good morning Maboloke

We have forwarded your feedback for further assistance.

Regards

Cell C | PN

Best regards,

's update22 Sept 2017, 14:07
Reviewer Update
Good day, Please note that i haven't received any communication from C-surance since your last response on the 14th of September. please assist
Cell C
Cell C's reply22 Sept 2017, 14:33
Official

Thank you for posting to us.

A follow-up request has been sent to CSurance and feedback will be provided. Do expect communication.


Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply22 Sept 2017, 14:33
Official

Thank you for posting to us.

A follow-up request has been sent to CSurance and feedback will be provided. Do expect communication.


Regards
Cell C | PN

Best regards,