No resolution to ***** case

<p>I was surprised to see a debit order from Cell C and when I went to the local branch to ensure why they have taken money from my account, I was told that I had taken out a contract with them, of which I haven't since I left the network years ago. The sales consultant asked me for my ID and a sworn affidavit stating that I've not app**** for the contract nor received a cellphone from Cell C. I supp**** the sales consultant with those documents and she said she will get back to me. To my surprise, there was no call and another debit order has gone off. What is it that I have to do to get this ***** case resolved???!</p>