JJvR
Janine Janse van Rensburg
1 reviews | Active since Nov 2013
08 Apr 2016, 11:08
No Reponse from Cell C Cell Centre
Hi,<br> <br> I am a new customer to Cell C and have had SHOCKING service to date, which makes me rethink my choice in migrating to Cell C. <br> <br> I have called your call centre on numerous occasions and for about two months. I have requested many times that my online and application profile be unlocked. How difficult is it to resolve this? Yet I have been put on hold for hours through the call centre.<br> <br> I also requested to have my bill emailed to me every month. This is still not being done.<br> <br> Please amend.<br>
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Cell C's replyOfficial
08 Apr 2016, 11:30Hello janinekatevr,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply08 Apr 2016, 11:30
Official
Hello janinekatevr,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,