1 reviews | Active since Jun 2013
No Repair
<p>After having my new samsung s6 edge for a month the back camera start giving problems (black spots on screen in background) Camera was replaced by Samsung agents in George - TTS Group on 23/01/2016 </p> <p>On 15/08/2016 phone sent to cell c repair in Jhb and on31/08/2016 received phone back with the same problem.</p> <p>31/08/2016 phone sent back to Jhb repair shop for repairing the same problem for the third time.........</p> <p>Not Acceptable!</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Today 02/09/2016 i call cell c again for feedback again, the lady rake the ref nr and said she is going to call the repair centre and then call me with feedback, at 15H45 i call back again after no feedback just to hear the lady has gone home allready, give my details and the long story to another lady who allso said gona phone me back now.........and still waiting.......so upset i can put that phone somewhere the sun dont shine
Today 02/09/2016 i call cell c again for feedback again, the lady rake the ref nr and said she is going to call the repair centre and then call me with feedback, at 15H45 i call back again after no feedback just to hear the lady has gone home allready, give my details and the long story to another lady who allso said gona phone me back now.........and still waiting.......so upset i can put that phone somewhere the sun dont shine