JS
Johann S

1 reviews | Active since Feb 2014

11 Aug 2015, 13:27

No reception for 1 week

1 week ago I wrote a complaint on hellopeter about no data reception here: http://hellopeter.com/cell-c/complaints/no-data-from-tower-for-2-days-***<br> I received several calls from Cell C personnel anxiously asking for directions, gps coordinates and what else. I must say I was really impressed with the fast response. But now 1 week later the tower is still down and as far as I know nobody has even visited the site. Its impossible for Cell C mobile users to make or receive calls and/or sms'e. There is something wrong with the tower, please don't call me and ask me what make phone I'm using or any other commonly stupid questions. Get someone out to the tower asap, please.<br> Oh and by the way, I was really considering taking Cell C up on its offer of the contract buyout, but its very unlikely to happen

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Replies (1)
Cell C
Cell C's reply11 Aug 2015, 14:14
Official
Hello onthou,

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN