No reception and long complaint process

We've recently moved to Doringkloof and have since then had terrible cellphone reception. Voice and data connectivity is affected. Problem can be described as follow:<br> <br> o In our house - no signal. We had to resort to getting ADSL with a Wi-Fi router so that she is at least reachable via WhatsApp<br> o Doringkloof - large areas of Doringkloof with bad or no reception. Reception indoors worse.<br> o Irene, Southdowns, Midstream - various areas in these neighbourhood where she has limited or no reception. Reception indoors worse<br> <br> Logged a complaint on the 25th of February. Eventually gave up on that one. <br> <br> Logged a new call on the 25th of April, escallated it with help from the Cell C shop. 4 May someone came to test the signal and confirmed bad signal. Technician will contact us with feedback. We phoned multiple times for feedback. Still waiting.<br> <br> So Cell C... We've been doing our part... we pay our contract so that you can render us with a service... we've followed the process and logged a call. We're not receiving what we're paying you for. Kindly resolve our problem and give us what we pay you for. Next step is cancelling our contract, because you're not doing your part.