CV
CARIN V
1 reviews | Active since Sept 2015
03 Sept 2015, 13:15
NO RECEPTION
ALTHOUGH MY DATA IS SWITCHED ON I CANNOT CONNECT TO THE INTERNET. I NEVER AVE ACCESS TO THE INTERNET, FACEBOOK, BBM, WATAPP ETC UNLESS I AM NOT CONNECTED VIA WIFI. I FEEL THIS IS VERY POOR SERVICE AND IF THEY CANNOT MEET THE DEMAND I SHOULD BE IMBURSED AND GIVEN THE OPPORTUNITY TO END MY CONTRACT AND SIGN UP WITH ANOTHER SERVICE PROVIDER THAT CAN MEET MY NEEDS.
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Cell C's replyOfficial
03 Sept 2015, 14:37Hello carinpetra,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Sept 2015, 14:37
Official
Hello carinpetra,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Best regards,