No Reception
I've been to the shop I've had my phone sent in. The number of failed calls or calls i just can't here the person at the other end is massive. Im paying for something I'm not receiving all those minutes I can't even use. I want to end this contract on the base that I'm paying for a service I'm not receiving. I would never have signed if ive been told that this would be a problem. I want this contract to be ended
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
12 Oct 2017, 15:31Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Oct 2017, 15:31
Official
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
13 Oct 2017, 08:16Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Oct 2017, 08:16
Official
Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
13 Oct 2017, 14:46Please be advised that Palesa has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Oct 2017, 14:46
Official
Please be advised that Palesa has escalated your network complaint to our network team for further assistance.
Regards
Cell C | PN
Best regards,