NO Real support from Cell C Business Exclusive Desk

<p>Got charged R 6 074.69 for roaming charges for 42,219 MB!!! <br />This can't possibly be right - so I call the call centre, they refer me to this apartment, they refer me to that department, and then antother department. After 8 calls, I eventually get through to someone at the Business Exclusive Desk. <br /><br />They say, no problem we will send you a report. I got the report and phone back.The lady I speak to there is incredibly rude, and refuse to let me speak to the manger and refuses to talk through the report they sent to me. <br />she only says there's your report and they say its validated.<br /><br />This report makes NO sence! The datacalls they charged me, and the data calls they "validated" does not correlate - I request AGIAN to speak to someone that can explain this "report" they sent to me. I am asked to send an email to business desk and the correct apartment will contact me. <br /><br />Today, 31 March (4 weeks later, countless calls and emails later), I phoned again. 2 Messages to the manager Natasha (one at 11:00 and another at 14:30) that will "TRY" and phone me back, no call back what so ever. </p> <p><br /> And then the retension department can't understand why I cancelled the contract. <br />I have NEVER had service this bad - and they say its an exclusie desk. <br /><br />I have heard of so many people that gets charged insane amounts for data calls by Cell C. Calls that were made at 3 o'clock in the morning. When phones were off, and all they say is "its been validated" you should pay. </p> <p> </p> <p>Well Cell C - I REFUSE TO PAY. not ntil someone can contact me and explain this "report" to me. </p>