SS
Stephanie S
1 reviews | Active since Jan 2024
19 Jan 2024, 20:25
No product after 21 days waiting
Cell C not delivering product after 21 days as promised it will be delivered within 3 to 5 working days.After phoning every day.I was told to go to my closest store.I phoned the store to confirm stock.After a 50 min drive to store.Still no product due to upgrade line not being able to close for contract to load.
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Replies (2)
Cell C's replyOfficial
19 Jan 2024, 20:42Dear Stephanie Shaw Thank you for contacting Cell C regarding the delays in upgrading your contract.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Cell C's reply19 Jan 2024, 20:42
Official
Dear Stephanie Shaw Thank you for contacting Cell C regarding the delays in upgrading your contract.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Cell C's replyOfficial
20 Jan 2024, 08:04Dear Stephanie Shaw’
Our Team will be in touch to assist accordingly.
Regards,
Cell C | TM
Our Team will be in touch to assist accordingly.
Regards,
Cell C | TM
Cell C's reply20 Jan 2024, 08:04
Official
Dear Stephanie Shaw’
Our Team will be in touch to assist accordingly.
Regards,
Cell C | TM
Our Team will be in touch to assist accordingly.
Regards,
Cell C | TM