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Varsha N
1 reviews | Active since Feb 2020
20 Apr 2020, 21:11
No one should take a contract with cellc!!!!
You guys are absolutely pathetic with regards to service delivery and this will go viral and already your company is being ruined so I will make sure that i advise everyone to never deal with cellc!!!!
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
20 Apr 2020, 21:52Good day Varsha
Thank you for contacting Cell C.
Please provide us with the details of your query, so that we can assist.
^MP
Thank you for contacting Cell C.
Please provide us with the details of your query, so that we can assist.
^MP
Best regards,
Cell C's reply20 Apr 2020, 21:52
Official
Good day Varsha
Thank you for contacting Cell C.
Please provide us with the details of your query, so that we can assist.
^MP
Thank you for contacting Cell C.
Please provide us with the details of your query, so that we can assist.
^MP
Best regards,
VN
Varsha N's updateReviewer Update
20 Apr 2020, 22:20So I just received a letter from my employment advising that we will not be getting paid this month and then I phoned cellc to advise and make arrangements however all they said was there's no payment holiday and my account will just go into arrears. What pathetic service and at a time like this you'll don't have alternatives! I have always made payments on time and never had a problem with you guys but now I totally regret getting 3 contracts with u! So I sent you the letter and my husband as well and you guys only rep**** to him stating the letter needs to have our name and stuff. But what the hell we damn sent you what the company sent us and that is what they provided for us to send to our accounts department. You guys are being absolutely pathetic about this! How can you not understand that it is a virus we are facing and because of that we are not receiving an income and the government stated you need to provide a payment holiday!
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Varsha N's update20 Apr 2020, 22:20
Reviewer Update
So I just received a letter from my employment advising that we will not be getting paid this month and then I phoned cellc to advise and make arrangements however all they said was there's no payment holiday and my account will just go into arrears. What pathetic service and at a time like this you'll don't have alternatives! I have always made payments on time and never had a problem with you guys but now I totally regret getting 3 contracts with u! So I sent you the letter and my husband as well and you guys only rep**** to him stating the letter needs to have our name and stuff. But what the hell we damn sent you what the company sent us and that is what they provided for us to send to our accounts department. You guys are being absolutely pathetic about this! How can you not understand that it is a virus we are facing and because of that we are not receiving an income and the government stated you need to provide a payment holiday!
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Varsha N's updateReviewer Update
20 Apr 2020, 22:21 I will keep posting bad reviews till you sort this mess! Management needs to contact me ASAP!!!!!
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Varsha N's update20 Apr 2020, 22:21
Reviewer Update
I will keep posting bad reviews till you sort this mess! Management needs to contact me ASAP!!!!!
Cell C's replyOfficial
21 Apr 2020, 15:31Kindly forward the requirements below to *** for payment relief:
- Customer’s Name and Surname
- ID Number
- Account Number
- An official letter from employer relating to COVID-19 lockdown period. The letter must have the following employee information:
- An official company letterhead
- Official date of issue
- Employee’s name and surname
- Employee number
- Position/Occupation
- Department/Reporting unit
- COVID -19-lockdown impact reason
- Official company contact person and contact number
- Official signature
- Customer need to send the following documents to prove that they are not receiving an income during the COVID-19 lockdown period:
- Certified bank statement
- Payslip relating to the COVID-19 lockdown period
^PN
Best regards,
Cell C's reply21 Apr 2020, 15:31
Official
Kindly forward the requirements below to *** for payment relief:
- Customer’s Name and Surname
- ID Number
- Account Number
- An official letter from employer relating to COVID-19 lockdown period. The letter must have the following employee information:
- An official company letterhead
- Official date of issue
- Employee’s name and surname
- Employee number
- Position/Occupation
- Department/Reporting unit
- COVID -19-lockdown impact reason
- Official company contact person and contact number
- Official signature
- Customer need to send the following documents to prove that they are not receiving an income during the COVID-19 lockdown period:
- Certified bank statement
- Payslip relating to the COVID-19 lockdown period
^PN
Best regards,
VN
Varsha N's updateReviewer Update
21 Apr 2020, 15:51This is absolutely pathetic service!
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Varsha N's update21 Apr 2020, 15:51
Reviewer Update
This is absolutely pathetic service!