1 reviews | Active since Nov 2013
no one is able to assist
I have just taken out a Cell C contract with Mobi Warehouse and requested that I would like to keep my number. I have received my phone on Friday 05 June and the new sim card, however the sim card has not been activated by the network. <br> <br> I gave them the weekend and thought that come Monday everything will be working properly, but that was very stupid of me. I called Mobi Warehouse on Monday and they informed me that everything was done on their end to get the sim connected however it is Cell C that has been causing the delay. I took the liberty of calling Cell C myself, and the Lord knows why you employed staff that are inefficient and unhelpful. <br> <br> I called at 16:50 and was transferred to the blackeberry department, then to the contract department, then to the technician department, where I was eventually told that this is an issue for the activation department to deal with but unfortunately they close at 17:00. <br> Why is it that no one could help me till today. I am really ****ed, I have been a loyal user of Cell C and often spoke good about them to peers but I have to swallow my own words.<br> How difficult is it to migrate a sim from prepaid to contract? and my cell number is<br> <br>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
