No network coverage in the middle of Pretoria

I created a network complaint back in June with the reference number SD396086 and Cell C only came back to me on 27 October. I work in a building in the middle of Pretoria and have very poor and intermittent coverage. Colleagues on MTN and Telkom Mobile have great coverage and Vodacom even has boosters in the building but with Cell C there are several complete dead spots in the building and large parts of the day no coverage whatsoever. The network department's first answer is that I must manually select Vodacom on my phone, but that doesn't work because they don't have roaming in that area. Their second answer was to only use my phone on 2G for better voice coverage, but no data whatsoever. They fully acknowledge they have a problem but have no plans for new towers, tower upgrades or even local boosters like Vodacom did or even just turning roaming back on.<br> <br> So they're telling me to suck it up and accept that I don't have coverage but still keep paying my contract. <br> <br> It's also worth noting that Cell C's website coverage map shows full coverage in this area, so what's on the website and reality are completely different.