VR
Veronica R
1 reviews | Active since Dec 2009
25 Jan 2016, 08:57
No Network coverage in our Area Ferndale Randburg
It been days since I have been experiencing problems with poor or no network coverage in my area.<br> I have been to cell c cresta and they advised me to do a sim swap this I did but to no avail the problem still exist<br> I have also lodged a complaint in writing to C Cell received no calls yet on how they propose to resolve the matter.<br> As soon I am out of the area the coverage improves using other networks.<br> I would like to have Cell coverage as i am paying for this service/non service.<br> <br>
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Cell C's replyOfficial
25 Jan 2016, 09:13Hello vryan,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing in your area. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing in your area. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Cell C's reply25 Jan 2016, 09:13
Official
Hello vryan,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing in your area. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing in your area. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN