AM
Annamarie M

1 reviews | Active since Jan 2015

01 Aug 2022, 08:23

No need in complaining or raising concerns regarding CELL C as per my previous post on Monday 25 July

It has now been a week since by initial review and concerns and even though they were quick to respond on Hello Peter that the issue would be resolved and that they will be in contact nothing came of it, except a sms with the ITC number 4days after the initial request for it.

Still waiting for the "so called" call and still waiting for a response on both emails I have sent. CELL C this is just proof of your pathetic service and lack of communication.

Already in the process of moving the no in question over to Vodacom who already took over all the other contracts we had as they clearly needs my business more than you do.

Customer satisfaction and common decency is clearly not one of your priorities.

Thank you for nothing

0
Replies (1)
Cell C
Cell C's reply01 Aug 2022, 09:45
Official
Dear Annamarie,

Thank you for the review.

Please accept our apologies for the service you have experienced from our team.

We have requested that you be contacted urgently for assistance. 

^NZ