VS
Venesca S
1 reviews | Active since Jan 2022
02 Feb 2022, 10:52
NO MORE IRRATE,I'M NOW FURIOUS
Why must we keep calling for feedback, I've been waiting since the the 20th January for new device after someone from Cell c called me and said I will received new the device after 5-7 days, up to date i have been calling the follow up department since then, and sending emails, with no luck.......................when calling follow up department you are on hold for more then an hour, I don't think that is CUSTOMER SERVICE. OOh I so wish i can cancel my contract with YOU.
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Replies (2)VS
Venesca S's updateReviewer Update
02 Feb 2022, 19:55Please go listen to call I've received from a Amanda that said Cell C no longer have Samsung A10 they will send a Samsung A12!!!!! However in December also I spoke with an agent,I reported my Samsung A10 ******,I need to just pay R250,,,wow so where is that records,GO listen to that recording or is YOUR calls not recorded? I have paid that R250 same time......I have read so many responses and complaints about Cell C, so with this feedback must I now just except I will be paying Cell C for a contract with no phone. And that feedback was for Samsung A02 that needed to be repaired, which didn't have insurance and all Cell C can say is WE ARE SORRY FOR THE INCONVENIENCE......hmmm that must make it better as long as YOU get YOUR money right.
VS
Venesca S's update02 Feb 2022, 19:55
Reviewer Update
Please go listen to call I've received from a Amanda that said Cell C no longer have Samsung A10 they will send a Samsung A12!!!!! However in December also I spoke with an agent,I reported my Samsung A10 ******,I need to just pay R250,,,wow so where is that records,GO listen to that recording or is YOUR calls not recorded? I have paid that R250 same time......I have read so many responses and complaints about Cell C, so with this feedback must I now just except I will be paying Cell C for a contract with no phone. And that feedback was for Samsung A02 that needed to be repaired, which didn't have insurance and all Cell C can say is WE ARE SORRY FOR THE INCONVENIENCE......hmmm that must make it better as long as YOU get YOUR money right.
VS
Venesca S's updateReviewer Update
07 Feb 2022, 12:39yes
VS
Venesca S's update07 Feb 2022, 12:39
Reviewer Update
yes