1 reviews | Active since Jun 2016
NO MONEY RETURNED, WRONG CONTRACT ASSIGNED
<p>CELL C signed me up on an incorrect contract, which they admitted was their fault. An amount of R1743 was taken from my bank account instead of the R99 I signed up for in April. June is about to come to an end, and my money has not been returned. The Call Centre agents do not see any record, on their system, of what had happened or that I have money due to me.</p> <p>Furthermore, when i called to find out what is going on my account, the agent says I owe R143, whereas, Ms Lungile Ntuli , assured me that the account would never exceed R99. Should i use up the assigned data, I would have to top up. I am still being billed incorrectly; Mr Sifiso Sikhakhane told me that I am still on the WRONG CONTRACT!!! It is NOT the R99 Data deal I signed up for!! Also, NOTHING is being done by Cell C to RETURN MY MONEY!!!</p> <p> </p> <p>I just want my money bac**** And I want to be on the RIGHT contract!!!!!!!! Why is this so difficult????</p>
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Cell C | DA
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
