JV
Jacques V
1 reviews | Active since Oct 2020
28 May 2024, 16:54
No mobile connection /network available
They claimed to be the best network, but they're the worst. Signal comes and goes. In-store they tell you switch to flight mode, leave for a few minutes, try again to switch your mobile network on. No joy. How can you run a business with Cell C as your mobile network? I'm feeling to go in-store and throw my cellphones down, cancel my contarcts. Walkaway, and start anew WITH MTN. The MTN customers allways do have a signal in my area. No problem!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
28 May 2024, 17:29Dear Jacques Visser,
Thank you for contacting us.
We sincerely apologise for the frustration you have experienced with our network and we completely understand how important it is to have a consistent connection.
Our aim is to provide the best network experience for all our customers, and it's clear we've fallen short in your case.
We truly sorry for the inconvenience this has caused you, especially when it affects your ability to run your business smoothly
The matter has been referred to our Support Team , they will contact you within the next 24 to 48 hours to assist further.
Regards
Cell C | TD
Thank you for contacting us.
We sincerely apologise for the frustration you have experienced with our network and we completely understand how important it is to have a consistent connection.
Our aim is to provide the best network experience for all our customers, and it's clear we've fallen short in your case.
We truly sorry for the inconvenience this has caused you, especially when it affects your ability to run your business smoothly
The matter has been referred to our Support Team , they will contact you within the next 24 to 48 hours to assist further.
Regards
Cell C | TD
Best regards,
Cell C's reply28 May 2024, 17:29
Official
Dear Jacques Visser,
Thank you for contacting us.
We sincerely apologise for the frustration you have experienced with our network and we completely understand how important it is to have a consistent connection.
Our aim is to provide the best network experience for all our customers, and it's clear we've fallen short in your case.
We truly sorry for the inconvenience this has caused you, especially when it affects your ability to run your business smoothly
The matter has been referred to our Support Team , they will contact you within the next 24 to 48 hours to assist further.
Regards
Cell C | TD
Thank you for contacting us.
We sincerely apologise for the frustration you have experienced with our network and we completely understand how important it is to have a consistent connection.
Our aim is to provide the best network experience for all our customers, and it's clear we've fallen short in your case.
We truly sorry for the inconvenience this has caused you, especially when it affects your ability to run your business smoothly
The matter has been referred to our Support Team , they will contact you within the next 24 to 48 hours to assist further.
Regards
Cell C | TD
Best regards,
Cell C's replyOfficial
29 May 2024, 13:47Dear Jacques Visser
Our Team was unable to reach you on *** .Please provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Our Team was unable to reach you on *** .Please provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Best regards,
Cell C's reply29 May 2024, 13:47
Official
Dear Jacques Visser
Our Team was unable to reach you on *** .Please provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Our Team was unable to reach you on *** .Please provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Best regards,
Cell C's replyOfficial
05 Jun 2024, 08:08Dear Jacques Visser
Our team attempted to get in touch with you, however, you have yet to be reached.
Please provide an alternative number or a more convenient time that we can reach you.
Cell C | MP
Our team attempted to get in touch with you, however, you have yet to be reached.
Please provide an alternative number or a more convenient time that we can reach you.
Cell C | MP
Best regards,
Cell C's reply05 Jun 2024, 08:08
Official
Dear Jacques Visser
Our team attempted to get in touch with you, however, you have yet to be reached.
Please provide an alternative number or a more convenient time that we can reach you.
Cell C | MP
Our team attempted to get in touch with you, however, you have yet to be reached.
Please provide an alternative number or a more convenient time that we can reach you.
Cell C | MP
Best regards,