LL
Lorinda L

1 reviews | Active since Feb 2013

16 Sept 2021, 13:39

No loyalty from Cell C

I've had 2 Cell C contracts since 2008. Today I tried to do the scheduled upgrade they tell me that I can't because I was on debt review at one stage. Everyone lost a lot during Covid but never did I fail to pay my Cell C account. What utter ****. All my years of staying a loyal Cell C customer and this is the treatment I received.

0
Replies (3)
Cell C
Cell C's reply16 Sept 2021, 14:23
Official
Good day Lorinda 

Thank you for getting in touch with us. 

Please note that an upgrade request, amongst other things is subject your credit profile. 

Cell C as a lender needs to work within credit regulations.

^YM 

Best regards,

LL
Lorinda L's update16 Sept 2021, 14:42
Reviewer Update
So meaning my history with Cell C means nothing.
Cell C
Cell C's reply16 Sept 2021, 15:39
Official
They both count.

^SM

Best regards,