GP
Garth P

1 reviews | Active since Oct 2016

18 Feb 2017, 15:39

No longer receive Itemised Billing

<p>I have on at least more than 10 occasions rrequeted Cell c to stop sending me statements in a format that i cannot open. They just continually rectify this an send in PDF Format. This works for 1 month and they yet again revert to other formats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>I now received my statement for January 2017 transactions. HOWEVER TO MY SURPRISE I NO LONGER HAVE DETAILED ITEMISED BILLING , But a stupid summary of what i owe.</p> <p> </p> <p>I WANT DETAILED STATEMENTS. Can you understand Cell C. I never once requested otherwise. Catch a wake up!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
Cell C
Cell C's reply20 Feb 2017, 07:06
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply20 Feb 2017, 09:15
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN