No joy with Identity Theft.

Item: Cell C
Rating: 1

Hoping for results as I have been struggling with this matter for almost a year.

I was the victim of Identity Theft, where my ID and bank account details were used to open contract(s) with Cell C.

Three amounts were debited off my bank account, and after various mails to Cell C, (*** - REF ***) , ICASA (*** / *** - GAU009292/21 ICASA:***) and The NCC (***).

Trust this will assist me with being reimbursed,

Thank you Erika

Helpful (0)

Replies (3)

Cell C's replyOfficial

20 Dec 2021, 16:07

Hi Erika

Thank you for contacting Cell C.

We're sorry to hear about what happened.

Please forward the thread of emails to *** so that we can assist.

Regards
^MP

Best regards,

Cell C's reply20 Dec 2021, 16:07

Official

Hi Erika

Thank you for contacting Cell C.

We're sorry to hear about what happened.

Please forward the thread of emails to *** so that we can assist.

Regards
^MP

Best regards,

's updateReviewer Update

10 Jan 2022, 09:09

Good day,

I sent the mail to *** on 21.12.2021 at 09.07 and have not had any reply or confirmation of receipt yet?

Erika

's update10 Jan 2022, 09:09

Reviewer Update

Good day,

I sent the mail to *** on 21.12.2021 at 09.07 and have not had any reply or confirmation of receipt yet?

Erika

's updateReviewer Update

12 Jan 2022, 11:16

Good day,

Still no further feedback received from Cell C

's update12 Jan 2022, 11:16

Reviewer Update

Good day,

Still no further feedback received from Cell C