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Shashi S

1 reviews | Active since Jul 2011

19 Mar 2016, 11:21

No ITC number received for blacklisting 1 week ago

On the 13th March 2016, I called Cell C customer care to blacklist my phone that was ******. After one week, Cell C still has not provided me with an ITC number.<br> <br> I need this ITC number urgently to claim from my insurance.<br> <br> Will Cell C pay for my iPhone??? My claim is being held back because of Cell C. <br> <br> My Ref No. is *** & ***.<br> <br> I'm very disappointed in Cell C. Not to mention every time I call in - I need to repeat my story to so many different people.

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Replies (1)
Cell C
Cell C's reply19 Mar 2016, 11:49
Official
Hello shashi19,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN