REWics
Retail Experience Where is customer service?

1 reviews | Active since Jul 2011

16 Apr 2015, 20:51

No Internet Service

Hi, I am tired of your poor internet service. Your daily data bundles are daylight-*******. Please restore your intermittent internet service with a reliable internet service. <br> <br> You are breaching contract by not fulfilling your obligation to supply internet to those who have paid for it.<br> <br> Every other day data bundles are lost due to the fact that there is no internet service before it expires at midnight.<br> <br> The other day a 100mb data bundle plus all reserve airtime was used in 10minutes browsing webmail. To this day I have not seen a refund.<br> <br> Fix your poor network or risk sinking the ship.<br> <br> If you rob me again I am porting to Vodacom.

0
Replies (1)
Cell C
Cell C's reply17 Apr 2015, 08:40
Official
Hello neumical,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you soon and assist.

Regards
Cell C | PN