No internet for over a month now. No one can help me,

This issue has still not been sorted out. It is now almost 2 months. I hope that CellC is going to refund me for all the data that I have had to buy as the router has been of no use.

This issue is still not sorted out. Being a Cellc customer has become an absolute nightmare. I am now at the point where I say either s
ort out this issue or cancel all my cellc contracts . I cannot handle this stress any longer. Pathetic service

This issue has now been going on for over 2 months now and still not resolved. I have even requested that Cellc cancel this contract and also had no response. Each time an agent phones they tell me to follow the same procedure that the previous 6 agents have told me to do. When I tell them that it wont work they they dont listen to me. Actually they just dont care. I am so sorry that I have ever done business with Cellc. Their service is beyond pathetic

After giving up with the Cell Head Office and their total inability to assist me I went into the Brooklyn Mall branch this morning. As expected and as I had told previous agents, all I needed was a simswap. Sim swop done and my internet is 100%. What a pleasure dealing with the lady (Unfortunately cant remember her name) in the branch this morning. She was very friendly and effificient and even phoned me later on to see if the sim card was working properly. Thank you so much CellC Brooklyn Mall. Maybe your head office agents should go to that branch to get a few tips on how to effectively handle customers.