1 reviews | Active since Jul 2016

22 May 2020, 20:07

No internet connection since the 11 March 2020

After all the back and forth with Cell C Fibre from March 11.03.2020, i still do not have internet from their fibre, i buy expensive pay as you go data, i have spent almost R3000k on data from the 11.05.2020 until now. They have sent me a bill of R1193.33, mind you the internet only worked for 5 days or less than that.

I have sent an email to the person who sold me the contract, cancelling the service, please respond with a cancellation confirmation letter, as i cannot get into a contract with another service provider, because i am still linked with you.

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Replies (1)
Cell C
Cell C's reply22 May 2020, 21:31
Official
Good Evening Buntu Shoppin'Bag Marubungwana

Thank you for writing to us.

We have received your review regarding your C-Fibre account. We have escalated your query. Our support team will be in touch to assist.

^NZ