PM
Pumla M

1 reviews | Active since Jan 2021

10 Feb 2021, 12:15

No internet connection

I didn't have internet connection since this morning. I just need a refund on my data that I didn't use this morning. Please train your consultants to be friendly and stop being. Can someone call me please.

0
Replies (2)
Cell C
Cell C's reply10 Feb 2021, 13:03
Official
Good day Ms. Methula

Thank you for contacting Cell C.

We have received your query regarding your network coverage.

Kindly change your network settings to "Automatic", activate Data roaming and restart your device and try to connect again.

Please email us, if the issue still persists. The email address has been sent via "Private Reply"

^NZ
PM
Pumla M's update10 Feb 2021, 16:13
Reviewer Update
That's not the reason I logged a complaint on Hello Peter. I asked about the un-used data.