aL
alex L

1 reviews | Active since Apr 2015

20 May 2015, 19:17

no internet

After several calls to Cellc we still do not have internet service. After settings on the phone to convert it to vodacom and promises to put up a tower we still have no internet for almost 3 months. We can make.voice calls but cannot use internet. The cell phone contract includes 100mb of date we cant use. We are very disappointed in this company

0
Replies (1)
Cell C
Cell C's reply21 May 2015, 07:29
Official
Hello alexlubbe,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,