TM
Tshepiso M

1 reviews | Active since Jul 2015

18 Dec 2019, 11:49

No interest to assist me

The team that deals with Hellopeter and Social Media complaints has really proven to me just how not interested they are in resolving my query, im really dissappointed in their lack of interest to attend to my complaint, a simple complaint has been dragging for days because of their dont care attitude , Im really dissapointed

0
Replies (3)
Cell C
Cell C's reply18 Dec 2019, 14:11
Official
Good Afternoon Tshepiso

We have responded to your other review.

Please note that you will be contacted to have the device collected and for a new application to be processed.

^NZ
TM
Tshepiso M's update18 Dec 2019, 14:50
Reviewer Update
i have been waiting for that call since Friday , you clearly have no desire to assist me
Cell C
Cell C's reply18 Dec 2019, 15:51
Official
Since the package has already been delivered, we have to make arrangements to have the package collected, then have the current application ceased so a new application can be processed.

^NZ