RW
Rosalind W

1 reviews | Active since Nov 2016

23 Feb 2017, 08:33

NO IDEA WHAT THEY ARE DOING

<p>IN DECEMBER 2016 I SETTLED MY CONTRACT & TOOK OUT A NEW ON. I TOLD THE LADY THAT WE HAVE A LINKED SAMSUNG TABLET TO THE OLD CONTRACT NO DONT WORRY ALL IS OK. ON THE 30TH OF JANUARY 2017 I CALLED TO FIND OUT WHAT MY PAYMENT DUE IS BECAUSE I GOT DEBITED WITH R195 IN DECEMBER THE AGENT COULD NOT ASSIST ME THAN I ASKED TO SPEAK TO A MANAGER TE MANAGER CAME & I WAS NOT HAPPY WITH THE EXPLANATION TO DATE I HAVE NO IDEA WHAT I MUST PAY ON THE ACCOUNT ANOTHER DEBIT RAN AT THE END OF JANUARY SO I HAVE NO IDEA IF THIS IS CORRECT I WAS TOLD ABOUT R1200 THAT I MUST PAY I CANNOT BELIEVE I AM BACK TO THIS WITH CELL C I AM SO LIVID</p>

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Replies (1)
Cell C
Cell C's reply23 Feb 2017, 08:51
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance and feedback will be provided.

Regards

Cell C | PN