1 reviews | Active since Aug 2015
NO HELP RECIEVED REGARDING OUR QUERY
Good day Neil<br> <br> Further to your telecon with my PA Nivasha, please note our list of complaints and queries as follows:<br> 1. Buyout delay account opened on the 03/06 Cell C paid out on the 18/06 funds reflected on the 20/06 and MTN paid on the 22/06 - MTN have generated an invoice for the month of June same of which has been sent to Brenton/CELL C. - we require this invoice to be paid in full by Cell C/compensated - have addressed this issue with CELL C - no response<br> 2. We handed in our Samsung A3 in for repair only to be told a few days later that we have to pay R 1300.00!! This is unacceptable as the cell phone was in NO WAY damaged by ourselves and we repudiate this claim - have highlighted this issue with CELL C - no response<br> 3. Cell C invoice no. *** does not reflect our company name nor VAT number - this is not an acceptable invoice per SARS - have raised this issue with CELL C - no response<br> 4. We have a query regarding the debit order which debited our account on the 31/07 - we did not sign a debit order authority mandate - our funds are only received between the 01 and the 7th of every month - we now have a returned debit on our business account which reflects negatively
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
