VP
Vilanthran P
1 reviews | Active since Feb 2011
18 Jan 2022, 22:30
No help in emergency
Today my cell phone got ****** and I was trying to get hold of the call cnetre on 140 and could not get through. Apparently Cell C changed the call centre number without communicating to their customers. I phoned the liberty mall store and spoke to sunil giving my cell number to block. Fortunately I went later to Cell C store in town and then they blacklisted saying the mall did not blacklist or block it. When i went to police station I phoned the mall branch and then Sunil says I should phone the call centre at the store they do sales. So Cell C does not worry about their customers in an emergency. This was a contract phone. Why the change of number was not communicated to customers.
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Vilanthran P's updateReviewer Update
19 Jan 2022, 22:18Hi I did call couple weeks ago on 140, so it cannot be two years. when it was changed to 135? if it was changed 2 years then how we could get through on 140 Could you call to discuss the complaint as the stores are not helpful. Being sent pillar to post.
VP
Vilanthran P's update19 Jan 2022, 22:18
Reviewer Update
Hi I did call couple weeks ago on 140, so it cannot be two years. when it was changed to 135? if it was changed 2 years then how we could get through on 140 Could you call to discuss the complaint as the stores are not helpful. Being sent pillar to post.