No help from consultants

From end Febr<br> 1st bill for R1143 i paid that and ask if my payment is going to be the R483 and was confirmed up to now no luck with the branche or the call centre.<br> Please fix my account when i did my upgrade nobody exlpaine there will be exstra charges like migration and probona charges please take this up with cellc golden walk my contract state only R483 and no other charges please can someone who knw what they doing fix this. Im still waiting and my contract is for R483 they now take R577 without explaining when they going to fix this or they must re-do my contract just no help from call center or the store jn goldenwalk germiston.<br>