No help from Cell C for fiber deal after ascertaining

I would like to join Cell C fibre. Vuma installed fibre in our area (Van Riebeeck Park- Kempton Park) and Cell C agents handed out pamphlets with specials for using them as a service provider. I made an appointment with the agent stipulated on the form for our area but he never honored our appointment. I then contacted the other agent who handed out the latest pamphlet, Tebogo Ramaselele. The cellphone number was incorrect. I then emailed him on ********** and waited a week. No reply. Today I logged a call me back from Cell C customer service department. An agent phoned me. I explained what package I want but he said they don't have that offer and want me to sign up with a different contract. I demanded the special promotion as stipulated on the pamphlet as advertised by Cell C. He then said he will email me so I can reply with a copy of the pamphlet. I never received his email. I again logged a call me back request but nobody phoned.

I wonder of I have to begg Cell C for service before we start if it is a good idea to use them as service provider for the next 24 months.

Can Cell C please provide me with assistance urgently.