ES
Edrich S

1 reviews | Active since May 2013

25 May 2023, 09:22

No help from Cell C

For the last week or so I could not get any phone calls on my phone but i can get SMS`s and also Whatsapp Messages. So for the last 3 tot 4 days I have been struggling with Cell C to tell me what is going on. Every time they tell me the back office will get back to me and when they do phone me, they phone me on my number that i can not get any calls on, which is the hole reason for my call to CELL C. If only it was easy to chance my number i would have done it, but doing it is yet another head ack which i do not wanne do. All they can tell me aswell is " Sorry for the inconvenience. Great work CELL C Just a note for who wants to switch over to CELL C. Think carefully

0
Replies (5)
ES
Edrich S's update25 May 2023, 10:05
Reviewer Update
Good morning. This does not work have tried this the hole day yesterday
Cell C
Cell C's reply25 May 2023, 10:12
Official
Thank you for your response.

Please provide an alternative contact number for yourself.

^DA


ES
Edrich S's update25 May 2023, 10:28
Reviewer Update
When i do phone myself from my office phone, my cell phone goes over to voice mail straight away
ES
Edrich S's update25 May 2023, 10:29
Reviewer Update
***
Cell C
Cell C's reply25 May 2023, 10:44
Official
The matter will be escalated to our technical team for further assistance.

Do expect communication soon.

^DA