No Help as yet

I've left an complain about the area coverage of an area where i moved to due to work. I still had no feedback nor did anyone do something to help me I've been with Cellc on prepaid and contracts since 2006 and its only getting worse They cut your line off if you dont pay but if there is no service you must still pay otherwise no phone for you. Even now if i pay i still cant use my phone due to bad single. Other cellphone providers installs a signal booster in this type of event to help you in the event like moving to a new area due to work, but not CellC they just carry on taking money and dont get back to you at all