No follow up to ********** accounts.

<p>I was told via email ELEVEN days ago that somebody would contact me within 2 working days from the ***** department to deal with the SECOND ********** account that was added to my account and I have heard nothing. Today I received a bill that still has the ********** account on it. Somebody needs to contact me very soon and deal with all of this, my contract is ending soon and you are not making me want to stay on your network. Do not tell me to inbox me my details, my number is ********** , that is all you should need to search for my details, figure out what you need to do, and get somebody from the ***** department to contact me, immediately.<br />I would like to also see the documents that were used to open these ********** accounts so that I can try and see where they got my info from.</p>