No follow-up on telephone discussion

<p>On 3 November at 9:54 am I received a call from Maropeng from Cell C in response to my Hello Peter posting of 2 November. After a lengthy discussion I agreed that Cell C must resubmit their debit order that I had reversed, and I would go to Cell C at The Glen to resolve my problem. This morning (9 November) at 10:38 I got a call from Cell C in connection with the reversal of the debit order and I explained to the consultant what had transpired between myself and Maropeng on 3 November. Then at 17:30 in the afternoon I find that my Cell C data sim card is not working – it has been blocked. Obviously Cell C are incapable of following up on decisions made during their telephone calls. So much for Cell C “customer service”; with them it is “customer disservice”, they couldn’t give a damn about their customers!!</p>