No follow-up on complaint

I again want to reference my previous complaint. I need documents from my yahoo account but have no access as I used my *** numbers for verification and my sisters email address;that is now obsolete. Kindly attend to my query with earnestness this time around, with proper investigations and corrective actions.l I need to access my email as soonest as possible.I have some proof still that I was using the numbers, though for other critical accounts, I was forced to get a new number from a different service provider than yourselves and also shifted to permanently use an email address generated from my UJ days. I hope you aware of the delays and amount of inconvenience your incompetence has caused, in that I still have to update my email with HelloPeter too. Please do contact me on *** or on my alternative email ***.