AS
Anton S

1 reviews | Active since Jul 2011

26 Feb 2018, 23:50

No fibre support. None.

I've had my c-fibre for 4 days and the line has been down for 2 of those days. Like clockwork the line goes down and guess what? No support. The customer care agent did not even know what fibre was. After being transferred to 4 different agents and repeatedly told how sorry they are for the inconvenience, I learned that there was no fibre support available. Sorry, so sorry for the inconvenience.

Whatever you do, stay far away from CELL C fiber.

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Replies (1)
Cell C
Cell C's reply27 Feb 2018, 08:22
Official

We are in receipt of your complaint and apologize for the poor service. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,