SN
Samantha N
1 reviews | Active since Jun 2009
16 Apr 2019, 18:38
No fibre support from cell c
For the last 2 and half weeks I have complained about the fact that I’m getting less than 2 mbps on my fibre line when I’m paying for 20 mbps. I’ll be going to icasa and the ombudsman next as I have received no assistance or help or even a phone call from the fibre department at cell c. Lungile from social Media at cell c I am still waiting for the person you said would call me I have not received any phone call not even from the manager you promised would get back to me.
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Replies (2)
Cell C's replyOfficial
17 Apr 2019, 07:39Good morning Samantha
Thabisile has been assigned to follow up on this matter. Do expect communication soon.
Regards
DA
Thabisile has been assigned to follow up on this matter. Do expect communication soon.
Regards
DA
Cell C's reply17 Apr 2019, 07:39
Official
Good morning Samantha
Thabisile has been assigned to follow up on this matter. Do expect communication soon.
Regards
DA
Thabisile has been assigned to follow up on this matter. Do expect communication soon.
Regards
DA
SN
Samantha N's updateReviewer Update
17 Apr 2019, 07:45When will Thabisile call it’s been 2 and half weeks and every time I get told fibre support will contact me in 24 to 48 hours. How does 24 to 48 hours turn into 2 and half weeks.
SN
Samantha N's update17 Apr 2019, 07:45
Reviewer Update
When will Thabisile call it’s been 2 and half weeks and every time I get told fibre support will contact me in 24 to 48 hours. How does 24 to 48 hours turn into 2 and half weeks.