JH
Jan H
1 reviews | Active since Mar 2021
08 Mar 2021, 13:05
No fibre connection for 10 days and still counting
Long story short. My fibre disconnected on the 26th of February 2021. After numerous calls and ticket numbers and deadline promises I am still not connected today 8 March 2021. Now I can see why they don't reply on poor service like this as I would also be ashamed, if I delivered a sevice like this. Really Cell C. Did not expect this service from you after I supported you for 8 years.
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Cell C's replyOfficial
08 Mar 2021, 13:16Hi Jan
Thank you for taking time to write to us.
We would like to sincerely apologise for the delay in resolving your query.
Your query has been referred to our Social Media Team to provide assistance. One of the consultants will contact you.
^MM
Thank you for taking time to write to us.
We would like to sincerely apologise for the delay in resolving your query.
Your query has been referred to our Social Media Team to provide assistance. One of the consultants will contact you.
^MM
Cell C's reply08 Mar 2021, 13:16
Official
Hi Jan
Thank you for taking time to write to us.
We would like to sincerely apologise for the delay in resolving your query.
Your query has been referred to our Social Media Team to provide assistance. One of the consultants will contact you.
^MM
Thank you for taking time to write to us.
We would like to sincerely apologise for the delay in resolving your query.
Your query has been referred to our Social Media Team to provide assistance. One of the consultants will contact you.
^MM