NO FEEDBACK / RESOLUTION since 31 October 2020

Since 31 October 2020, I've tried to have the problem resolved via the call centre, email and even logged a review on HelloPeter, but till TODAY 23 November 2020 - NO FEEDBACK / RESOLUTION FOR CASES LOGGED, (4 in total about the same problem/issue. Everytime the case gets closed, WITHOUT FEEDBACK or RESOLUTION). Everybody says that I will receive feedback, but NOTHING!!! I was ONCE AGAIN supposed to receive a call by LAST WEEK Thursday, today is Monday and guess what... NO PHONE CALL, NO RESOLUTION, NO FEEDBACK. Is this the way Cell C treat its customers???? Where and HOW can I complain about this problem and have it RESOLVED AS A MATTER OF URGENCY!!!!!!