no feedback regarding lost phone with cell c insurance

On 28 april 2015 two suspects ****** me my huawei tablet went to police station report what happened to me then police did affidavit so that I can claimed the insurance my tablet was insured to hollard company I called the company I met lady his name florence mokete they claiming forums I faxed back but now she not replaying me I called her many times now I'm tired the games they are playing the one get on the line and I asked florence they said they are putting through her or they said I must leave my that they will get if she is still busy but she never call me back the is insurance number ***/*** when you call the first you asked them to put you through c insurance account of cell c its where you can met with florence the second 1 not answering